FAQ

Tigercook.com FAQS

  • Tigercook a Division of Imports Direct

 

  • Privacy
    Tigercook Does not share any of your Personal Information, We do not do Display or send out any Ads. Your Phone Number is provided to FedEx and will only be used to contact you, should there be a problem with the delivery of your order.
  • Orders
    Delivery of your Order Can take up to 5 Business Days to the East Coast Especially During Holidays Please place your order at your earliest convenience - FedEx does not operate on Saturdays and Sundays.
  • Shipping
    We ship 99 % of orders same day received before 2:30 P.M. no Saturday, Sunday or Holiday Shipping, as FedEx is Closed.
  • Our Shopping Cart is always being improved for better customer satisfaction with shipping rates. when ordering multiple items the shipping might be a bit excessive but we will issue refunds in less than 24 hours.
  • Payments - Transactions with PayPal Secure
    We use Paypal for all of our Transactions - For over 12 years PayPal Has Provided our Customers with Secure, Safe Transactions - 100% customer satisfaction:
    1. Your Personal Information is kept Safe and Secure.
    2. They accept all Credit and Debit Cards you do not need a PayPal Account
  • Contacting Us
    It is Better to text us so that we can return your call as we are attending customers we dont always have the opportunity to answer all calls- Our Number is 310 704-6667
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